Last updated: January 2026
holdpay is a technology platform that facilitates conditional payments between users. We are not a bank, authorised deposit-taking institution, or licensed payment processor. All payment processing is performed by Stripe, Inc. and its affiliates. Funds are processed according to Stripe's standard terms and settlement schedules. We do not hold funds directly and do not pay interest on transaction amounts.
The information provided on our platform does not constitute financial, legal, or investment advice. You should consult with your own professional advisors regarding your specific situation before engaging in high-value transactions.
We do not own, sell, or endorse the goods or services listed by users on our platform. We act solely as a transaction facilitator. We make no warranties regarding the quality, safety, or legality of any items transacted using our service. Any dispute regarding the goods or services is between the buyer and the seller. While we provide dispute resolution assistance, we cannot guarantee outcomes.
While we strive for 99.9% uptime, we do not guarantee that our service will be available at all times. Service may be interrupted for maintenance, updates, or unforeseen technical issues. We are not liable for any losses arising from service interruptions.
To the fullest extent permitted by law, holdpay expressly disclaims all liability for any indirect, special, incidental, or consequential damages (including loss of profits) arising out of or related to your use of our services, regardless of the form of action.